Privacy Policy

Last Updated: [Insert Date]

This Privacy Policy describes how Azizeh E. Rezayian, doing business as Silicon Valley Marriage Counseling and Portland Couples Counseling Center (“we,” “our,” or “the Practice”), collects, uses, stores, and protects your personal information when you visit our website, book an appointment, or communicate with us.

We are committed to protecting your privacy and complying with applicable laws, including the California Consumer Privacy Act (CCPA) and relevant health privacy regulations.

1. Information We Collect

We collect the following categories of personal information:

1.1 Information You Provide Directly

Name, email address, phone number (via contact forms or newsletter signup)
Appointment information (dates, times, service requested)
Responses to intake forms and consent documents (collected for therapy purposes)
Payment information (handled via third-party booking/payment platforms)
Communication records (emails, contact form submissions)

1.2 Automatically Collected Information

IP address, browser type, device ID
Website usage and activity (via Google Analytics, Facebook/Instagram Ads)
Interaction with ads and email campaigns

2. How We Use Your Information

We use your information for the following purposes:

To respond to inquiries and schedule appointments
To provide therapy and related services
To send newsletters and updates if you opt in
To improve website performance and measure traffic
To deliver relevant ads on Google, Facebook, and Instagram
To comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Disclosure of Information

We only share your data in the following circumstances:

With secure third-party services (e.g., booking platform, payment processor, email marketing tool) necessary for providing services
With your explicit consent (e.g., coordination with other health professionals)
When legally required (e.g., court order, duty to report abuse or imminent harm)

4. Intake Forms & Therapy Records

All intake forms, consent documents, and session records are:

Stored securely in HIPAA-compliant platforms
Accessible only to the licensed therapist
Retained according to professional regulatory requirements

We maintain the confidentiality of all client records except where disclosure is required by law.

5. Email & Communication Preferences

If you subscribe to our newsletter or contact us:

You can unsubscribe at any time by clicking the “unsubscribe” link in any email.
We do not send promotional emails unless you’ve opted in.
We do not share email lists with other providers or businesses.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Request access to the personal information we have collected about you
Request deletion of your personal data (subject to exceptions for legal and clinical retention)
Request information about how your data is used and shared
Opt out of the sale of personal information (we do not sell your data)

To make a CCPA request, email us at [Insert Contact Email] with the subject line: “CCPA Request.”

We will verify your identity before responding to any request.

7. Cookies & Tracking

We use cookies and tracking technologies (see our [Cookie Policy]) to:

Understand website usage
Improve user experience
Deliver relevant ads on social platforms

You may manage cookies through your browser settings or opt out of personalized ads through Google’s Ad Settings and the Digital Advertising Alliance.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse, including:

Secure storage systems
Encrypted data transmission
Limited access to client records

Despite our efforts, no system can guarantee 100% security.

9. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect information from minors without parental consent.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., booking systems, payment portals). We are not responsible for the content or privacy practices of these websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

Azizeh E. Rezayian

📧 [Insert Email Address]

📞 [Insert Phone Number]